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For SDRs, AEs and founders who sell on LinkedIn

LinkedIn CRM for Sales Reps: Your Own Prospect Record

LinkedAsk is a Chrome extension that records your visits, invites, accepts and profile viewers on LinkedIn, so your watchlist shows who to write to today and why.

On a phone? LinkedAsk is a Chrome extension, so it installs on a computer. The sample on this page works here.

Which seller are you?

You sent invites all week. Two people accepted and have no message from you.

linkedask.me/savedSample data

Today's list for an SDR

6 to write to today, of 8 on the watchlist

Joaquin Reyes-Holt

They viewed you
Your note

Brightmoor is on the Q4 account list.

History
  1. They viewed your profile
  2. You liked their postWe cut pick errors by a third by relabelling two aisles
  3. You visited their profile

Who should you follow up with on LinkedIn today?

LinkedIn’s inbox sorts by date. It does not show who accepted your invite and got no message, or who is waiting on your reply. In LinkedAsk each person carries one signal, the most urgent one, with the reason next to it, so the watchlist marks who to write to today.

The six signals and their rules

  • They viewed you. They viewed your profile in the last 7 days and you have not messaged them in that time.
  • Reply to them. They sent the last message, a day or more ago.
  • Send first DM. You connected in the last 7 days and have not written yet.
  • Follow up. You wrote last, 5 to 30 days ago, and they have not answered.
  • Withdraw invite. Your connection request has been pending for more than 14 days.
  • Reconnect. No touch either way for more than 30 days.

How many LinkedIn follow-ups are you losing each quarter?

Enter your own week. The calculator shows how many people accepted your invite and got no message.

Your numbers
109people a quarter accepted your invite and never heard from you.
  1. invites sent260
  2. accepted73
  3. got a message from you36
How this is worked out
  1. 60 invites sent a week × 52 weeks ÷ 12 months = 260 a month.
  2. 260 × 28% accepted = 73 a month.
  3. 73 × 50% got a message from you = 36 a month.
  4. 73 accepted − 36 got a message from you = 37 a month.

An estimate from the numbers you entered.

LinkedAsk counts your invites sent and accepted by week, which gives you the first two numbers.

Do you need this if you have a team CRM or Sales Navigator?

Your team CRM starts when someone creates the opportunity. In the weeks before that you visit a profile three times, the prospect accepts your invite, and your message gets no answer. LinkedAsk records those weeks, and only you see them.

JobWhere it livesLinkedAsk
Finding leadsSales NavigatorStays there
Deal stage, amount, close dateTeam CRMStays there
Visits, invites, accepts and viewers, with datesNowhere todayRecorded as you work
Who to write to today, and whyYour memoryThe watchlist signal
Moving a list into the CRMBy handCSV export

What LinkedAsk records while you prospect, and from when

  • Profiles you visit, with the date of every visit.
  • Invites you send, and the day each one was accepted.
  • Reactions you give, and who reacted to or commented on your posts, for posts whose reaction list LinkedAsk has seen.
  • Who viewed your profile, as far as LinkedIn shows them to you.
  • Messages with people on your watchlist, from the day you add them.
  • The record starts the day you install it. It runs in Chrome on a computer and covers LinkedIn.
  • You see signals when you open the watchlist. Every list exports as CSV.

Questions sales reps ask

Can I use a LinkedIn CRM without Sales Navigator?

Yes. LinkedIn retired profile notes in 2017, and notes on contacts have been a Sales Navigator feature since. LinkedAsk is a Chrome extension that gives you a watchlist of the people you pick, with their history, your note and a signal when a follow-up makes sense.

How do I see who accepted my connection request but I never messaged?

Add the people you invite to your watchlist. For 7 days after they accept, everyone you have not written to carries the signal Send first DM. For a longer window, ask the chart builder who on your watchlist accepted and has no message from you.

Does it work alongside HubSpot, Salesforce or Pipedrive?

Yes, by CSV. Every list in LinkedAsk has an Export CSV button, and your CRM can import that file.

Can I see what happened with a prospect before I installed it?

The record starts on the day you add LinkedAsk to Chrome. For older connections, download your data export from LinkedIn. The connections analyzer reads that file in your browser.

Can I keep private notes on a prospect?

Yes. Write a note on the person’s card or in the extension while you are on their profile. Only you can see it.

Open tomorrow on the people to write to.

Add LinkedAsk to Chrome and it records your visits and invites from that day on.

Add to Chrome

On a phone? LinkedAsk is a Chrome extension, so it installs on a computer. The sample on this page works here.